Privacy Policy Overview
Understanding our commitment to user privacy and information security.
Introduction To Privacy
Your privacy matters. This policy explains how we handle and protect your personal information when you visit or use services at quariontiva.com.
We collect information strictly for delivering services, enhancing your experience, and maintaining legal compliance within Australia.
What We Collect And Why
Personal data is collected to improve service delivery, confirm identity, manage consultations, and secure our platform.
Direct Information Collection
- • Information provided through consultation forms or requests.
- • Contact details like name, email, and phone number.
- • Messages, queries, or feedback you send us.
- • Any details we need to schedule or deliver consultations.
- • Preferences shared for consultation or communications.
Automatically Collected Data
- • Website usage statistics and technical session logs.
- • Browser type, operating system, and device identifiers.
- • Cookies and tracking preferences on our site.
- • IP address and geographic region (for legitimate security).
- • Interactions with our digital forms or features.
How We Use Your Data
Your information is used only for necessary business, security, and compliance purposes.
- • To arrange consultations accurately and on schedule.
- • To verify your identity when processing requests.
- • To ensure our platform is secure and operating properly.
- • To respond to your questions or feedback.
- • To support compliance with Australian law.
- • For internal analytics (not for advertising).
- • To notify you about policy updates or changes.
Our Promise: We never sell your information to third parties and use strong measures to protect your data and maintain confidentiality.
Data Sharing Principles
Your data is disclosed only when legally required or to facilitate a consultation you’ve requested.
Service Providers
External service providers handling your data are required to comply with our privacy and security measures.
Legal Compliance
We may disclose information as required by law or regulation within Australia.
Anonymous Usage Data
Aggregate statistics may be used to monitor or improve services but are never linked to individuals.
Your Privacy Rights
Australian law gives you the right to access, correct, or request deletion of your personal data collected by us.
- • You may request to view details we hold about you.
- • You may correct inaccurate information at any time.
- • To request deletion of your information, contact our team.
- • We can provide a copy of your data upon request.
- • You may object to certain uses of your personal information.
- • You can request that your information is restricted in use.
For all data rights requests, contact us by email or the website form and our privacy team will assist promptly.
Data Security Measures
We have robust technical and organisational safeguards against loss, misuse, or unauthorised access to your data.
Technical Safeguards
- • Encrypted storage for all confidential records.
- • Regular vulnerability monitoring and patching.
- • Secure backup and disaster recovery protocols.
- • Restricted system access for only authorised staff.
Organisational Systems
- • Staff privacy training and data handling policies.
- • Confidentiality agreements with team and vendors.
- • Mandatory authentication for systems access.
- • Routine audits of data handling procedures.
Information Retention Policy
We keep personal data only as long as necessary for consultation, compliance, or until you request deletion.
- • Contact and login details for consultation access.
- • Topic selections and consultation preferences.
- • Records of emails or support requests.
- • Billing or service transaction records only if relevant.
- • Subscription preference data for communications.
Data not required is deleted or anonymised securely and promptly.
International Data Transfers
In rare cases, your data may be processed outside Australia. We ensure comparable protections apply at all times.
- • Limited use of overseas servers for secure storage.
- • Data transfer agreements providing lawful safeguards.
- • Vetting of any external processors for compliance.
- • Clear client consent before transfer, where needed.
Cookies And Tracking
We use cookies solely for essential site functionality, user preferences, and limited analytics. No third-party advertising cookies are used.
Types Of Cookies
- • Enable core website functions and protect security.
- • Monitor technical performance of the platform.
- • Remember your preferences for ease of use.
- • Support optional features on our site.
You can adjust cookie preferences in your browser at any time.
Updates To This Policy
Any privacy policy changes are posted here and, where material, notified by email or on the site.
- • Email notice for substantial changes.
- • Website alerts for important updates.
- • Clear record of effective date for all users.
- • Review of core terms annually.
Updated privacy policy is effective immediately unless stated otherwise.
Contact For Privacy Matters
Questions about this policy or your data? Get in touch with our privacy team below.
quariontiva
125 Stirling Street, Perth, WA 6000 Australia
Phone: +61831741518
Email: content@quariontiva.com
Last revision: October 14, 2025
Effective from October 20, 2025